An Unofficial forum for those who love Martin instruments - Founded by Steve Stallings, I was in one of those very large music shops with a very large guitar section and I overheard a customer ask the salesperson if a set-up (by the store) came free with the purchase of a Martin guitar. Is this true? This is the reason why the seller can't show the price in the advert. Our sales and customer service teams continue to work remotely and will remain available to assist you in any way they can. Ok, here's why I'm asking, here on the forum, it has been reported several times that there are issues concerning the finish on SOME 2004 Martin guitars.
Paul Riario from Guitar World visited the Martin factory to compare a brand new D-18 Authentic 1939 with the original D-18 from our museum collection. All guitars (except guitars that have been modified by a pickup, strap button, sunburst or any other modification that cannot be undone) may be returned within 14 days from the time you receive the guitar (please see our return policy for more details). If one were to take a 50% loss on the guitar, it would seem that one would now have the original price of the guitar, if bought used, one not covered by warranty, plus nearly the price of the guitar for refinishing. I've bought 3 site unseen - 2 of 3 were perfect. The salesperson replied, "If you want one you can get one at a 50% discount, BUT 95% of the time Martin guitars are perfect right outta the box. No set-up needed." ©2020 C.F. Anything else you must pay for.
Buck49, I realize fully that Martin is in no way obligated to do anything other than for an original purchaser, having purchased my first Martin new in 1965, and I am fully aware of the pitfalls of buying used and trading guitars, as I've done both lot's of times. We are pleased to share that much of our manufacturing and shipping operations were restored on Monday, June 8, in a phased approach that ensures the safety of all of our coworkers.
Bob Taylor figured a way to make an acoustic neck play more like an electric guitar’s.
Pretty good right away, although I felt the saddle was too low under the 1 and 2 strings, sacrificing volume and clarity. Should you find yourself in possession of one of these guitars, and the peeling of the finish advances to a state where something must be done, then what are your options? Low action with no buzzing. In addition, to buy direct from a manufacturer you would have to normally present a Resale License (Certificate) which helps the government keep tabs on a businesses inventory and sales for taxing purposes. No set-up needed.".
...you must expect to take a 50% hit on the value of the guitar, which would seem extreme in that this happens through no fault of your own... this is a very important factor in deciding whether to purchase such a guitar. What of the purfling, is it replaced during a factory refinish? Please contact your authorized Martin, The repair shop located at our factory in Nazareth, PA is accepting new repairs by shipment only.
I got a used 2012 model that was just right for me and was told now other set up was done. The Custom Shop is open for business. mudpuppy55What model of Martin are you waitng to get? There are certain criteria where a guitar simply must be refinished or it becomes unusable, a dilemma for certain for one who is caught in this situation. I made a new compensated bone saddle.
The salesperson replied, "If you want one you can get one at a 50% discount, BUT 95% of the time Martin guitars are perfect right outta the box.
Low action with no buzzing. I bought a new 000-MMV which had been pleked.
It's now perfect, for me. “The voicing…is right there, the feel is there. From what I've read, factory refinishing involves the removal of the neck, bridge, and binding in order to properly refinish the body. I was in one of those very large music shops with a very large guitar section and I overheard a customer ask the salesperson if a set-up (by the store) came free with the purchase of a Martin guitar. Last year I had the body and sides (EIR) of a mid 70's Guild D-50 refinished. It’s hard to take a run up the neck.
We are not open at this time for drop-offs or walk-in appointments. Whether you’re a beginning player or a guitar legend, Martin’s makes a guitar that will inspire your passion for music! If a modern Martin guitar needs refinishing and it is done by the Martin Company it should not diminish the value in the slightest. Martin has implemented stringent personal protection and distancing protocols that align with the recommendations of the CDC and PA Department of Health guidelines. If you have a 1990's D-28, then probably you won't take much of a hit in value (all bets are off after 100 years though! A factory set-up isn't right for every player. My DSR-GC was perfect out of the box, but my D-41 needed tweaking. This usually means a truss rod adjustment. What model of Martin are you waitng to get. Part of that is because their factory setup is so much better now than it used to be. Even the color, the patina… Golden Nehru Jacket Award, Friends of The Gopher Society. Agree with others, it depends! My last 3 purchases were/are all identical, and at very good spec out of the box. Martin Owners Club welcome kits and renewal kits also began processing for shipping in June 2020. I always like to give new instruments a few months to settle and then get them set up.
Please be aware that Martin Guitar and all of our facilities remain closed to the public, including the factory, Visitor Center, Martin Museum, 1833 Shop, and Guitar Makers Connection located in Nazareth, Pennsylvania. To contact a customer service representative, please visit the contact us page. 2 yrs old it needs a long term set up. This seems a little like a touchdown being reversed clear back to the twenty yard line of the opponent to me. The Martin factory's façade in 1912. Will the binding start to crack after a while as indicated on past threads on vintage guitars, or does the modern binding hold up to a refinish? Sometimes they are perfect right out of the box. We think Paul’s reaction speaks for itself. If it isn't does that deteriorate as well during a refinish? Check out this ongoing thread about refins.
It's up to your own personal taste and preferences. I think you have 30 days. From what I've read, factory refinishing involves the removal of the neck, bridge, and binding in order to properly refinish the body. For whatever reason, the builders used white wood filler on the back and sides and it looked pretty awful. We let you buy from us exceptional qualities of left hand guitars and guitars that hail from the world"s top-rated stores. They do put all guitars on a pleck machine these days, so the set up should be pretty good out of the box. Is this a situation where one should one simply toss an expensive guitar in the nearest dumpster, rather than refinishing it? 14-Day Trial Period. In early March, all of Martin Guitar’s facilities were mandated by the state of Pennsylvania to close in an effort to minimize the spread of COVID-19. I have read old threads on the UFMG about refinishing harming not only resale value of the guitar but tone as well, mostly applied to the values of vintage guitars. Is the old binding then re-installed or is new binding used? It’s hard to take a run up the neck. The salesperson replied, "If you want one you can get one at a 50% discount, BUT 95% of the time Martin guitars are perfect right outta the box. ), but refinishing a Steven Stills D-45 might not be a good idea! Tours, 1833 Shop, Museum & Guitar Makers Connection. We want your new guitar to be right for you! I'll move this to the tech section. I keep right on buying Martins though! We also link you to top stores in China, where you can purchase the best . It seems to me, if you liked a guitar enough to refinish it, additionally having it done by Martin, then one should not suffer a greater loss than the cost of having it refinished, but if that is the reality, then that is what it is. I believe that if the setup is not within their spec when you buy a new Martin, they will allow an authorized service center to adjust it to their spec...once. It seems from what one poster has stated that you must expect to take a 50% hit on the value of the guitar, which would seem extreme in that this happens through no fault of your own but rather the fault of the original manufacture. Please check back with us here for any updates. I'm definitely no authority, I have bought several Martins fairly recently (2009, etc), and I don't think there's any free warranty setup these days.
Martin and Co. then is the guitar harmed, and or is the resale value diminished? They do put all guitars on a pleck machine these days, so the set up should be pretty good out of the box.
Ever seen an advert that state "PRICED TOO LOW TO SHOW". Please be aware that Martin Guitar and all of our facilities remain closed to the public, including the factory, Visitor Center, Martin Museum, 1833 Shop, and Guitar Makers Connection located in Nazareth, Pennsylvania. My intention was to neither detract in any way from CF Martin and Co,(I am a long time owner of Martin guitars) nor torpedo someone who is trying to sell a guitar from this era, nor do I think you can buy a used guitar and not expect to ever encounter problems somewhere along the way.
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